Gianna Luppino  ·  Founder & Head of Product

Consumer product judgment.

Gianna Luppino is the founder of Blairview Ventures, a product practice for consumer companies. Seventeen years of consumer products used by hundreds of millions: HBO GO 0→1 across 11 platforms before streaming had a category, Pay with Membership Rewards inside Uber at American Express before embedded loyalty had a model, the first production GenAI advisor platform at Morgan Stanley serving 16,000 advisors, and the front end digital wallets and payment experience at Chase. Four companies, four industries. The judgment is the same: knowing what consumers will come back for, and what they won’t. She partners with founders and product leaders making those calls.

Consumer products don’t get a grace period. People either come back or they don’t. That constraint shapes the work: what to ship now versus what to validate, where to give users choices and where that’s just friction, what’s worth defending in a roadmap review and what isn’t.

2011 – 2013
HBO GO across 11 platforms
11-platform rollout in rapid succession before streaming was a recognized category.
2013 – 2018
Pay with Membership Rewards inside Uber
First credit card rewards product to live inside a third-party consumer app.
2018 – 2024
First production GenAI advisor platform
Live system serving 16,000 financial advisors. Proprietary OpenAI partnership.
2024 – 2026
Digital wallets and payments
Managed the front end digital wallets and payment experience at Chase.